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SAP Network

Registered and certified physicians, psychologists, social workers, marriage and family therapists and employee assistance professionals, or professionals with an International Certification in Alcohol and Drug Counselling (ICADC) are currently recognized under the DOT to make substance use disorder assessments.

DOT regulations also detail:

We have the largest network of SAPs located throughout the country, allowing us to provide unsurpassed response times. This includes our physician network for customers with policy requirements that can only be met by a medical doctor.

For all of our clients, our SAPs follow established protocols to ensure we uphold the highest standards in North America. Standardized assessment tools ensure that employees or members with substance use disorders are identified quickly and receive referrals for appropriate treatment, and all safety, legislative and policy requirements are met.